Returns & Exchanges Policy

At Hoss Boot Company, we stand by the quality of our footwear and offer a 30-day return policy for all unworn boots in their original packaging. We want to ensure you have the perfect fit and absolute comfort for your workday.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to start the process and select your reason for return.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your boots in the original box.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the items are clean and the tags are still attached.

4

Receive Your Refund

After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing